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Workshop: Introduction to Design Thinking & the Customer

How to create a product that people need and care about? Design Thinking and a Customer-centric approach to product development are critical to launching a business that can excel globally.

Join the eō Business Incubators’ open workshop on Introduction to Design Thinking and the Customer by Andriy Milinevsky.

The event is open to the public at America House Kyiv and will be live streamed on Facebook.

This public event is part of the eō Business Incubators curriculum - Ukraine’s premier seed-stage mentor-driven incubator program. America House Kyiv is pleased to host the first 4-month incubator facilitated by the USAID Competitive Economy Program to support technologists and entrepreneurs in launching and scaling their industry-changing technology businesses.

About the trainer:

Andriy Milinevskiy is an international professional in service design, sales, and digital transformation. From 2007 to 2010, Andrey was CEO of Golden Telecom and Beeline in Ukraine. From 2010 to 2016, he was the B2B Director of Kyivstar (VEON Ukraine), managing client-centric sales and marketing transformation, and then as the Chief Digital Transformation Officer, managing the company’s transformation of its call center, redesign of its retail business, and launch of innovative streams in customer experience management and omni-channel processes. After 20+ years in executive roles at telecoms, Andrey co-founded the service design agency, CXdesign. The agency assists clients to create holistic customer experience management systems, as well as in designing competitive products and services in Ukraine and internationally.

𝗥𝗲𝗺𝗲𝗺𝗯𝗲𝗿 𝘁𝗼 𝗯𝗿𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗽𝗮𝘀𝘀𝗽𝗼𝗿𝘁 𝗼𝗿 𝗱𝗿𝗶𝘃𝗲𝗿’𝘀 𝗹𝗶𝗰𝗲𝗻𝘀𝗲 𝘁𝗼 𝗲𝗻𝘁𝗲𝗿 𝗔𝗺𝗲𝗿𝗶𝗰𝗮 𝗛𝗼𝘂𝘀𝗲. 𝗢𝗻𝗹𝘆 𝘁𝗵𝗲𝘀𝗲 𝗱𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝘀 𝗮𝗿𝗲 𝘃𝗮𝗹𝗶𝗱 𝘁𝗼 𝗮𝘁𝘁𝗲𝗻𝗱 𝘁𝗵𝗶𝘀 𝗲𝘃𝗲𝗻𝘁.


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